Latest review first
Oreck - Awesome service.
Called about sweeper issue. Received outstanding service.
Complaining how we were treated in the Store Oreck. The Vacumm Store 7931 West Ogden Avenue Lyons, IL., Phone number 708-447-0600 .,we have been customers for many years, buying vacuums, differences products and cleaning supplies. Always before the service was very...Read more
My local Oreck store sells Miele Products. For various reasons, I chose to buy a Miele Dog & Cat U1 Upright at this store. We had to order it and pay up front. Unknown to me at the time was the fact that the store charged my wife $719.99 instead of the normal selling...Read more
Same issue for me. Took my Oreck upright in for "free" annual tuneup. After enduring the high pressure sales pitch to buy a new one, I said no, just clean and tuneup mine. After two discussions with the sales person, I began to feel like this was the ultimate scam and...Read more
I am a customer who would like to speak to a LIVE person about my ORECK vacuum service. I feel unsatisfied in the service , and I will never purchase another ORECK if this same service is offered, took sweeper in, cause it was time for yearly serv, also it locked up,...Read more
Short Review on December 14, 2016
Where are all the stores? How do i get this thing repaired within 50 miles of 98531? I might as well buy another brand.
Took my vacuum in for a tune up. Took it home and it does not self propel nor does the new roller turn. Was told today when I took it back that it is getting old and I needed to trade it in. NO, I want my vacuum working the way it did when I took it in. Was told...Read more
Just got told by Scottsdale Oreck store that our XL21 only has a ten year warranty, even though the warranty documents that cane with it say the usual ten year warranty has been upgraded to a 21 year warranty. Tried calling corporate customer service, and recording...Read more
We brought our perfectly serviced, barely used, babied, mint condition XL21 in for its yearly check up on 3/4/16. I have had my name written on it in 2 places with silver sharpie for the last 10 years, since the day I bought it. It's important to mention, that my name...Read more
I dropped a vacuum cleaner off at work kept it for almost 3 weeks and didn't do anything said that they couldn't repair the shark vacuum cleaner and kept my $60Read more
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